Frequently Asked Questions

Q: Do I need a doctor’s referral to be seen at Warm Springs Counseling Center?

A: Most insurance companies do not require a doctor's referral. However, clients with Medicaid insurance must provide a healthy connections referral prior to their first appointment.

Q: What types of insurance does Warm Springs Counseling Center accept?

A: WSCC accepts most insurance plans and Medicaid. Subsidy programs are available to those who qualify.

Q: Do I need a pre-authorization to be seen at WSCC?

A: Many insurance plans require pre-authorization for mental health services. Clients are responsible to obtain pre-authorizations directly from their insurance companies.

Q: How do I obtain foster care referral forms?

A: Please contact the WSCC Social Services Department at 208.343.7797 x211 to obtain the appropriate foster care referral forms for your agency.

Q: What types of donations are beneficial to WSCC?

A: Both monetary and in-kind donations are helpful to WSCC. Monetary donations help defray the cost of behavioral health services to those unable to afford them through WSCC's Community Sponsorship Program. In-kind donations such as, new books for children and workbooks to help children and families cope with specific issues are helpful resources for clients. Another way to support WSCC is through the annual Adopt-a-Family program held during the holidays to support clients in need.

Q: What types of donations are beneficial to Warm Springs Training Institute?

A: Both Monetary and in-kind donations are helpful to WSTI. Monetary donations help support the educational needs of the community as well as the opportunity to increase the number of well-trained child and family psychologists in Idaho. In-kind donations such as, speakers for Professional Development Series workshops, are also helpful to the WSTI program.